CERTIFICATION PROGRAMME ON THE ART AND SCIENCE OF COMPETENCY BASED INTERVIEWING

CONTENTS

• • Introduction to Competency based Recruitment and Selection.
• • Identifying Assessment Specification and Establishing the Assessment Protocol.
• • Different types of Interviews.
• • Behavioral Events Interview and Competency Based Interviews.
• • Premise of Behavioral and Situational Interviews.
• • Developing Questions for Competency Based Interviews.
• • Probing Techniques.
• • Understanding your Probing Styles and its Implications.
• • Indentifying Evidences from Competency Based Interviews.
• • Understanding Cultural Fit.
• • Developing Rating Scale for Competency.
• • Evidence Based Competency Evalution.

Assessor Certífication Program on Assessment Centre Approach to Competency Mapping

Contents

• • Concept of Competencies.
• • Types of Assessment Centre.
• • Observation skills and behaviour reporting.
• • In basket, Group Decision making, Role Play, Fact Finding.
• • Designing exercises.
• • Giving assessment feedback.
• • Approaches to mapping competencies.
• • Behavioral assessment Process-ORCSE.
• • Nature and types of exercises.
• • Ancillary tools : CBI and Psychometric Test.
• • Preparation of assessment report.
• • Designing and Implementing an assessment centre.